Call Center Team Leader – Abyat

Job Listing No: 9740000

Call Center Team Leader – Abyat

  • Oversee staff who respond to customer inquiries.
  • Receive incoming phone calls and/or electronic messages from people who have concerns about a company’s goods or services.
  • Make sure employees know how to respond to what is being asked and do so in a manner that puts the company in a good light.
  • Make sure correct procedures are followed and directions are given routinely to the staff on what to do and how to improve.
  • Step in, offer advice, or authorize a special adjustment when an employee needs help dealing with customer concerns.
  • Scheduling workers to ensure adequate coverage.
  • Set goals to achieve as a way to improve performance and measure effectiveness.
  • Firm grasp on the company’s requirements from its customer service team.
  • May be responsible for recruiting, interviewing, and hiring candidates and then address duties and expectations.
  • Monitor both group and individual performance.
  • Increase productivity and customer satisfaction.
  • Document observations in written reports and submit to higher management.
  • Ask the staff for input on how to increase productivity and better serve clients.

Job Details

Posted Date:2018-10-10
Job Location:Al Kuwait, Kuwait
Job Role:Customer Service and Call Center
Company Industry:Retail/Wholesale

Preferred Candidate

Career Level:Mid Career
Gender:Male
Nationality:United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
Degree:Diploma

Apply for this job.




ADVERTISEMENTS



Similar Jobs For "Call Center Team Leader – Abyat"



 Jobs by Indeed job search

Senior Solution Sales Executive

Company: SAP Middle East & North Africa
Location: Kuwait City
SAP Research has highly skilled teams in 11 research centers worldwide. Today, as a market leader in enterprise application software, we remain true to our... To apply for this job vacancy in SAP Middle East & North Africa you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 10 days ago

Gender and Media Expert - International Consultant

Company: United Nations Development Programme (UNDP)
Location: Kuwait
To support the effective participation of women in public decision-making bodies, the programme will include media and advocacy outreach to the press and... To apply for this job vacancy in United Nations Development Programme (UNDP) you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 8 days ago

Gender and Media Expert - International Consultant

Company: UN Women
Location: Kuwait
To support the effective participation of women in public decision-making bodies, the programme will include media and advocacy outreach to the press and... To apply for this job vacancy in UN Women you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 8 days ago

Change Management Coordinator

Company: Foreground Security
Location: Kuwait
Network Operations Service Center (NOSC) Experience. As a global business, our leaders must have the ability to understand, embrace and operate in a... To apply for this job vacancy in Foreground Security you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 14 days ago

Sr Systems Engineer II

Company: Foreground Security
Location: Kuwait
Daily activities also require a solid understanding of Microsoft 2012 Active Directory environment, VMware 6 and above, Network Appliance Storage, Systems... To apply for this job vacancy in Foreground Security you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 14 days ago






Note: This job listing with titled "Call Center Team Leader – Abyat" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.