Customer Care Executive – SOS HR Solutions

Job Listing No: 9740000

Customer Care Executive – SOS  HR Solutions

ROLE

· Provide 100 % comprehensive customer care support to all customers.

 

RESPONSIBILITIES.

·  Meet all in-store customers and share the customer care concept.

·  Anchor the customer care concept to enhance and drive sales.

·  Customer site visits for bathroom measurements – for design, pre-installation, customer advise.

·  To provide pre-installation advise, details and directions to customers – and spell out the customer scope of work

·  To visit the site and confirm compliance of all pre-installation site preparations and work.

·  To install wellness in coordination with the installers and conform to all standard procedures with respect to handover and product application and training to the customer.

· Handover report as per SOP (from customer care) to be shared with the manager.

· Comply with the PMS systems and procedures.

· Ensure spare parts availability with the partner always.

· Provide / tie up customer care for partners in coordination with Customer care department.

Job Details

Posted Date:2020-05-04
Job Location:Al Kuwait, Kuwait
Job Role:Customer Service and Call Center
Company Industry:Human Resources

Preferred Candidate

Career Level:Mid Career
Gender:Male

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