Customer Service Officer

Job Listing No: 9740000

Customer Service Officer

A leading company in Kuwait is in need for customer service officers who will introduce a new deep cleaning solution for mattresses. The machine dissolves dirt inside the mattress and removes it killing bacteria and viruses The Customer service officer will be responsible of promoting the product to the customer and demoing how it works.
• Welcoming and greeting each customer on receiving the call / customer in person.
• Following all reasonable instructions as requested by the management.
• Act as a link between the client – service center – management.
• Maintain records of all service center activity as well as calls flow to assist in strategic business development.
• Being aware of all in-store promotions, such as credit facilities, activities etc as some clients wish to enquire on these matters.
• Being constantly aware of customers and their needs.
• Having an excellent and up to date knowledge of all products, their warranty procedures, basic troubleshooting.
• Always thanking the customer for visiting / calling and say goodbye
• Following all reasonable instructions as requested by the management.
• Make cold calls / calls to prospective clients and increase market share.
• Aim to maximize productivity and minimize costs while maintaining a high standard of customer service.
• Analyze records of customer inquiries, purchases, service requests and complaints to identify trends.
• Able to react to change productively & handle other essential task assigned by the superiors;
• Maintain compliance with all company policy & procedure.
• Working as a team with every member of the organization.

Job Details

Date Posted:2017-07-27
Job Location:Al Kuwait, Kuwait
Job Role:Customer Service and Call Center
Company Industry:Industrial

Preferred Candidate

Career Level:Entry Level
Degree:Bachelor’s degree

Apply for this job.




ADVERTISEMENTS



Similar Jobs For "Customer Service Officer"



 Jobs by Indeed job search

Therapy Development Specialist Diabetes Based in DOHA, Qatar

Company: Medtronic
Location: Kuwait
Can deliver a customer focused service to internal and external customers. Solicit feedback from customers regarding product performance and therapy benefits;... To apply for this job vacancy in Medtronic you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

Sales Lady

Company: Barcode
Location: Kuwait City
*Job Summary* Required Sales Lady for a fashion boutique in Kuwait City. Working hours from 4pm to 10pm and off on Sundays. Salary is 180 KD. ... To apply for this job vacancy in Barcode you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 1 hour ago

Sales Officer/ Executive

Company:
Location: Kuwait City
Address issues bordering on pricing, delivery of goods and resolutions of customer complaints. To Make deals with Restaurants.... To apply for this job vacancy you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 11 hours ago

Section Head - Furniture or Accessories

Company:
Location: Kuwait City
Communicate commercial feedback from customers and personal observations on products, sales and services to Sales Managers.... To apply for this job vacancy you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 11 hours ago

FEMALE RETAIL SALESPERSON- FASHION SHOP -KUWAIT -1300$ -1500$

Company: Jobfinders
Location: Kuwait
Helps customer make selections by building customer confidence; Listening, Customer Service, Meeting Sales Goals, Selling to Customer Needs, Product Knowledge,... To apply for this job vacancy in Jobfinders you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 9 hours ago






Note: This job listing with titled "Customer Service Officer" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.