Customer Service Officer

Job Listing No: 9740000

Customer Service Officer

A leading company in Kuwait is in need for customer service officers who will introduce a new deep cleaning solution for mattresses. The machine dissolves dirt inside the mattress and removes it killing bacteria and viruses The Customer service officer will be responsible of promoting the product to the customer and demoing how it works.
• Welcoming and greeting each customer on receiving the call / customer in person.
• Following all reasonable instructions as requested by the management.
• Act as a link between the client – service center – management.
• Maintain records of all service center activity as well as calls flow to assist in strategic business development.
• Being aware of all in-store promotions, such as credit facilities, activities etc as some clients wish to enquire on these matters.
• Being constantly aware of customers and their needs.
• Having an excellent and up to date knowledge of all products, their warranty procedures, basic troubleshooting.
• Always thanking the customer for visiting / calling and say goodbye
• Following all reasonable instructions as requested by the management.
• Make cold calls / calls to prospective clients and increase market share.
• Aim to maximize productivity and minimize costs while maintaining a high standard of customer service.
• Analyze records of customer inquiries, purchases, service requests and complaints to identify trends.
• Able to react to change productively & handle other essential task assigned by the superiors;
• Maintain compliance with all company policy & procedure.
• Working as a team with every member of the organization.

Job Details

Date Posted:2017-07-27
Job Location:Al Kuwait, Kuwait
Job Role:Customer Service and Call Center
Company Industry:Industrial

Preferred Candidate

Career Level:Entry Level
Degree:Bachelor’s degree

Apply for this job.




ADVERTISEMENTS



Similar Jobs For "Customer Service Officer"



 Jobs by Indeed job search

Customer Service Manager

Company: Esor
Location: Kuwait City
A full-time customer service manager is needed to be a part of our team to help offer effective customer services and encourage this idea all though the company... To apply for this job vacancy in Esor you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

AUTOMOTIVE FLEET SALES EXECUTIVES

Company: Kuwait Automotive Imports
Location: Jahra
Visit clients and ask the following questions to profile customer - buys or leases, has own service or services at dealership, size of fleet, type and brand of... To apply for this job vacancy in Kuwait Automotive Imports you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 1 hour ago

Bank Teller

Company: Esor
Location: Kuwait
The best candidate will be the forefront of our bank and will have a basic role in ensuring the satisfaction of our customers and income increase objectives.... To apply for this job vacancy in Esor you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

General Manager for Services, Kuwait

Company: ENGIE Services Kuwait
Location: Kuwait
Local decision makers, key government regulatory bodies, local stakeholders, market players in the region including potential JV partners and M&A candidates,... To apply for this job vacancy in ENGIE Services Kuwait you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 2 hours ago

Sales Engineer-Heavy Machinery & Equipments

Company: Orbit Staffing Innovision
Location: Kuwait
Manage and develop new customers, while maintaining existing sales within assigned customers and a given sales territory.... To apply for this job vacancy in Orbit Staffing Innovision you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 2 hours ago






Note: This job listing with titled "Customer Service Officer" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.