Digital marketing & Social Media Officer
– Responsible for the e-commerce and m-commerce popularity in social media (google, facebook, twitter, live chat channels…etc). Make sure customers feedback (via CRM tools as well) is captured and brand marketing goals are achieved in ranking, customer satisfaction and customer service.
-Manage, execute and achieve targeted conversion rates of different inbound and outbound marketing channels. Participate in various events.
– Responsible for the management of the brand’s social media of online and off line marketing.
– Responsible of capturing the latest market social trends and proper feedback to various stakeholders in the business to achieve marketing, trading and merchandising goals
-Responsible to Check Daily – Google analytics report on daily basis, New visitors report, Avg. duration of visit / Bounce rate, Our visitors preferred pages, browsers or language and Prepare report and send to manager.
– Responsible for word-of-mouth and popularity of brand – Responsible for brand traffic, footfall and ranking on various measuring tools / websites
– Responsible to capture customers feedback from various channels and platforms
– Responsible for market campaign execution in different social groups, local groups, expat groups, segments, sectors and single customers
-Responsible for Google Campaigns (Google Network – SEM) – Running the Campaign according to the set plan & specified duration & budget.
– Responsible for SEO on various social online media
– Accountable for customer conversion across different platforms, marketing campaigns and media
– Responsible for maintaining various customers database globally.
– Responsible to Check & Discuss Admin page and verify reviews, Update the blogs banners designs (If any campaign is running) with the latest offers/campaigns/services available at BEST stores and Online Ads Invoices.
-Responsible for Weekly & Monthly Google Analytic report.
-Responsible for Weekly Backlinks / Including Articles (Best Blog) & SM Ads Results + SM reports.
|Job Location:||Al Kuwait, Kuwait|
|Job Role:||Marketing and PR|
|Career Level:||Mid Career|