Mall Operations Manager – Kuwait – Michael Page International (UAE) Limited

Job Listing No: 9740000

Mall Operations Manager – Kuwait – Michael Page International (UAE) Limited

Run an efficient operation and delivery of soft services consisting of housekeeping, pest controlling, waste management and car parking management. Monitor and ensure that the customer experience is delivered in line with the positioning of the mall and customer satisfaction is achieved.Demonstrate the desired work culture around the company’s code of conduct and ethics.

Client Details

Our client is one of the biggest malls in Kuwait.

Description

  • Manage multiple employees through effective communication, supervision, training and scheduling to ensure tasks are completed on time and within budget.
  • Manage staff recruitment, selection, training/ development and succession planning as required for In-House and managing the outsourced contracting Supervisors and staff
  • Manage the activities of all employees engaged in operating and maintaining the property.
  • Provide challenging and stretching tasks and assignments, hold frequent development discussions and construct compelling development plans and execute them.
  • Implement and monitor hazard control and safety practices for each investors by implementing preventive ongoing and anticipated inspections programs.
  • Implement and review the company’s Standard Operating Procedure.
  • Prepare routine and ad hoc reports with the objective of keeping the Management informed about all issues relating to operations of the mall and taking necessary action thereof.
  • Responsible for the traffic Management in coordination with security within the periphery of the mall by implementing the strategy related to traffic management including placement of staff to direct traffic.
  • Monitor the safety of pedestrian crossings; maintain easy accessibility to car parks
  • Monitor tenant construction by working with tenant coordinators, contractors and tenants to make sure that investors open as scheduled.
  • Develop and manage the operation expenses at budgeted levels.
  • Manage capital projects in a timely, cost effective manner at budgeted levels.
  • Assist the General Manager with forecasting operational and capital expenses.
  • Profile

    EDUCATION: Bachelor’s degree preferred in a related field

    PROFESSIONAL EXPERIENCE: 7 to 10 years of experience of which 5 in a managerial role in a shopping centre / mall / hotel.

    COMPUTER SKILLS: Excellent in MS application office

    LANGUAGE SKILLS: Bilingual; Fluent in English and Arabic

    Job Offer

    Competitive package and benefits

    Job Details

    Posted Date:2018-03-12
    Job Location:Kuwait
    Job Role:Management
    Company Industry:Accounting/Auditing

    Preferred Candidate

    Career Level:Management

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