Service Advisors – Global Management Solutions (GMS)
• Assigns jobs and work areas to employees according to their skills and knowledge.
• Arranges for and participates in re-conditioning of used equipment and set-up of new equipment.
• Prepare & Review all repair work orders for accuracy and completeness in concerning parts, materials and labor and approves the release of equipment for delivery to the customer.
• Directs and assist in the diagnosis of machine problems of technicians and apprentices and provides instruction as required.
• Works with the Service Manager in all aspects of the Service Department in fulfilling the responsibilities of the Service Manager (may fill the Service Manager’s role in their absence).
• Promotes loyalty and customer goodwill and protects dealerships image.
• Assist in the appraisal of repair work coming into the Service Department and participates in repair.
• Advise Service Manager of all customer complaints.
• Maintains a clean and safe working environment for all technicians.
• Perform other duties and functions as directed by Management in line with objectives of the dealership.
|Job Location:||Al Kuwait, Kuwait|
|Job Role:||Maintenance, Repair, and Technician|
|Company Industry:||Human Resources|
|Career Level:||Mid Career|